Privacy Policy

1. SCOPE

This Privacy Policy pertains to the personal information that Shopscript processes on our website, platform, and associated online and offline services. For simplicity, we collectively refer to our website, platform, and related offerings as "Services."

Important Notice: This Privacy Policy does not encompass any personal information that our Customers might gather and handle through our Services ("Customer Data"). The collection and utilization of Customer Data by our Customers are regulated by their individual privacy policies. Our handling of Customer Data is determined by the contractual agreements established with our customers, not by this Privacy Policy. If you have any inquiries or requests regarding Customer Data, please direct them to our Customer.

2. CHANGES TO OUR PRIVACY POLICY

We reserve the right to periodically modify this Privacy Policy at our discretion. In the event of any substantial alterations to this Privacy Policy, we will adhere to the legal obligations for notification. By continuing to utilize our Services after the updated Privacy Policy becomes effective, you acknowledge and consent to being considered to have accepted the revisions.

3. PERSONAL INFORMATION WE COLLECT

The types of personal information we gather are contingent upon your interactions with us, our Services, and the legal requisites. We collect information that you furnish to us, data we automatically acquire when you engage with our Services, and data from additional sources, including third-party services and organizations, as elucidated below.

A. Information You Directly Provide to Us

We may gather the following personal information that you provide to us:

• Account Creation: For our Customers, we may collect information when you establish a Shopscript account, including your name and email address.
• Purchases: Personal information and details connected to Customer transactions, including payment information, may be collected. It's important to note that payments processed through our Services are handled by third-party payment processors. We do not directly gather or retain payment card information input through our Services, but we may receive data linked to your payment card information, such as billing details .
• Your Communications with Us: When you seek information about our Services, register for our newsletter or marketing communications, request customer or technical support, apply for a job, or engage with us in any other manner, we may collect personal information like email addresses, phone numbers, or mailing addresses.
• Interactive Features: Our Services, as well as other users, may collect personal information that you submit or share through our interactive features, such as commenting functionalities, forums, blogs, and social media pages. Please be aware that any personal information provided in the public sections of these features is considered "public," unless stipulated otherwise by applicable law, and is not subject to the privacy safeguards detailed herein.
• Surveys You may be contacted to participate in surveys. If you opt to participate, you may be requested to furnish certain information, which may encompass personal details.
• Sweepstakes or Contests: Personal information you provide for any sweepstakes or contests we offer may be collected. In certain jurisdictions, we are obligated to publicly disclose information concerning sweepstakes and contest winners.
• Conferences, Trade Shows, and Other Events: Personal information may be gathered from individuals when we partake in conferences, trade shows, and other events.
• Business Development and Strategic Partnerships: We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
• Job Applications: We may post job openings and opportunities on our Services. If you respond to one of these postings by submitting your application, CV, and/or cover letter to us, we will collect and utilize your information for the purpose of assessing your qualifications.

B. Information Collected Automatically

We may automatically gather personal information when you engage with our Services:

• Automatic Data Collection When you use our Services, we may automatically collect specific information, including your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising identifiers, and other distinctive identifiers, browser or device details, location information (which may be approximate and derived from your IP address), and information about your Internet service provider. Furthermore, we may automatically gather data about your use of our Services, such as the pages you visit before, during, and after using our Services, details about the links you click, the types of content you engage with, the frequency and duration of your activities, and other relevant information about how you utilize our Services.
• Cookies, Pixel Tags/Web Beacons, and Other Technologies: We, in addition to third parties providing content, advertising, or other functionalities on our Services, may employ cookies, pixel tags, local storage, and various other technologies (referred to as "Technologies") to automatically collect information as you interact with our Services.
• Cookies: Cookies are small text files that are placed in your device's web browsers. They store preferences and enhance your overall user experience.
• Pixel Tags/Web Beacons: A pixel tag (commonly known as a web beacon) is a small piece of code integrated into our Services to gather information regarding user engagement on our platform. Pixel tags allow us to track, for example, when a user visits a specific web page or clicks on a particular advertisement. We may also include web beacons in emails to determine whether messages have been opened, acted upon, or forwarded.

Our utilization of these Technologies can be categorized as follows:

• Operationally Necessary: These Technologies are essential for granting you access to our Services, applications, and tools. They are crucial for identifying and addressing unusual website behavior, preventing fraudulent activities, enhancing security, and enabling the use of our features.
• Performance-Related: We may use Technologies to assess the performance of our Services, including their role in our analytical practices aimed at understanding how individuals engage with our Services (refer to "Analytics" below).
• Functionality-Related: In this category, we use Technologies that enable us to offer enhanced functionality when you access or use our Services. This may include recognizing you when you log into our Services or tracking your specific preferences, interests, or previously viewed items.
• Advertising- or Targeting-Related: We might utilize first-party or third-party Technologies to deliver content, such as advertisements tailored to your interests, on our Services or on third-party websites.

To understand your options and preferences regarding the use of these Technologies, please refer to Section 6 below.

• Analytics: We may utilize Technologies and third-party tools to process analytical data related to our Services. Some of our analytics partners include Google Analytics. For additional information, please refer to Google Analytics' Privacy Policy. If you want to learn more about how to opt out of Google Analytics' use of your information on our website, you can do so by clicking here.
• Social Media Platforms: Our Services might incorporate social media buttons, which could include widgets like the "share this" button or other interactive mini-programs. These features may collect your IP address, determine the page you are visiting on our Services, and establish a cookie to ensure the proper functioning of the feature. Your interactions with these platforms are governed by the privacy policy of the company providing them.

C. Information Collected from Other Sources

Information from Third-Party Sources: We may acquire information about you from alternative sources, which may include third-party services and organizations. For instance, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application as per the privacy settings you've configured.

4. HOW WE USE YOUR INFORMATION

We use your information for diverse business objectives, encompassing the provision of our Services, administrative functions, and the promotion of our products and Services, as elaborated below.

A. Provide Our Services

Your information is employed to uphold our contractual obligations to you and to offer our Services, which includes:

A. Provide Our Services

Your information is employed to uphold our contractual obligations to you and to offer our Services, which includes:

• Managing Your Information and Accounts This involves the organization of your data and accounts.
• Facilitating Access: Providing access to specific areas, functionalities, and features within our Services.
• Customer and Technical Support: Addressing your requests for assistance, whether they pertain to customer or technical matters.
• Communication: Keeping you informed about your account, activities on our Services, and any policy alterations.
• Financial Information Processing: Handling your financial details and other payment methods for products or Services you purchase.
• Job Applications: Processing applications when you apply for positions that we post on our Services.
• Event Registration Allowing you to register for events as needed.

B. Administrative Purposes

• Pursuing Our Legitimate Interests: This includes activities like direct marketing, research and development (including marketing research), maintaining network and information security, and preventing fraud.
• Security and Incident Detection: Identifying security incidents, safeguarding against malicious, deceptive, fraudulent, or illegal activities, and pursuing legal actions against those involved in such activities.
• Interest and Engagement Measurement: Assessing the level of interest and engagement in our Services.
• Service Improvement: Enhancing, upgrading, or otherwise improving our Services.
• New Product Development: Developing new products and Services.
• Quality Control and Safety: Ensuring internal quality control and safety measures.
• Identity Verification: Authentically verifying individual identities.
• Debugging: Identifying and rectifying errors with our Services.
• Auditing: Conducting audits related to interactions, transactions, and compliance activities.
• Agreement Enforcement: Enforcing our agreements and policies.
• Legal Compliance: Fulfilling our legal obligations.

C. Marketing and Advertising Our Products and Services

We might utilize personal information to customize and deliver content and advertisements to you, within the bounds of applicable law.

Our marketing methods may encompass email campaigns, custom audience advertising, and "interest-based" or "personalized advertising," which may involve cross-device tracking.

Should you have any inquiries about our marketing strategies or if you wish to opt out of the use of your personal information for marketing objectives, you are welcome to contact us at any time as per the information provided below.

D. Other Purposes

Additionally, we employ your information for other reasons, either at your request or in compliance with pertinent regulations.

Consent: We may utilize personal information for different purposes that are clearly communicated to you when you provide such information or with your explicit consent.

De-identified and Aggregated Information: Your personal information, along with other data pertaining to you, might be used to generate de-identified and/or aggregated information. This could include de-identified demographic details, location information, device-related data from which you access our Services, or other analyses we create.

Sharing Content with Friends or Colleagues: Our Services may provide various tools and features, allowing you to share information about your friends or colleagues through our referral services. These services may enable you to send or share specific content with a friend or colleague, such as an email inviting them to use our Services.

5. HOW WE DISCLOSE YOUR INFORMATION

We reveal your information to third parties for several business purposes, which may encompass the provision of our Services, safeguarding our interests and the interests of others, or in the context of significant business transactions like mergers, sales, or asset transfers, as outlined below.

A. Disclosures to Provide Our Services

The categories of third parties with whom we might share your information are elaborated below.

• Our Customer: If you use our Services as an employee, contractor, or other authorized user of our Customer, the Customer may access information related to your use of the Services. This information may include usage data and the contents of your communications and files associated with your account. Your personal information might also be subject to the privacy policy of the Customer. Please note that we are not accountable for the Customer's handling of your personal information.
• Service Providers: We may share your personal information with third-party service providers who assist us in delivering our Services. This encompasses service providers offering IT support, hosting, payment processing, customer service, and related services.
• Business Partners: Your personal information may be shared with business partners to fulfill your requests for specific products or services. We may also collaborate with business partners to jointly offer products or services.
• Affiliates: We may disclose your personal information to members of our corporate family.
• Advertising Partners: Your personal information may be shared with third-party advertising partners. These advertising partners might employ Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, visited pages, location, and time of day). They may use this information, in conjunction with similar data collected from other services, to personalize advertisements when you visit digital properties within their networks. This practice is commonly known as "interest-based advertising" or "personalized advertising."
• APIs/SDKs: As part of our Services' functionality, we may use third-party application program interfaces ("APIs") and software development kits ("SDKs"). For further information on our use of APIs and SDKs, please contact us using the details provided below.

B. Disclosures to Protect Us or Others

We may access, retain, and disclose any information associated with you to external parties if, in good faith, we deem such actions necessary or appropriate to:

• Comply with law enforcement or national security requests and legal processes, such as court orders or subpoenas.
• Safeguard your, our, or others' rights, property, or safety.
• Enforce our policies or agreements.
• Retrieve amounts owed to us.
• Aid in an investigation or prosecution of suspected or confirmed unlawful activities.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

In scenarios involving mergers, acquisitions, financial due diligence, reorganization, bankruptcy, receivership, asset purchases or sales, or the transition of services to another provider, your information may be sold or transferred as part of such a transaction, in accordance with applicable laws and contractual agreements.

6. YOUR PRIVACY CHOICES AND RIGHTS

The privacy choices available to you regarding your personal information are contingent upon the applicable law and are outlined below.

Email Communications: In the event you receive unwanted emails from us, you have the option to unsubscribe using the link provided at the bottom of the email, thereby opting out of future email communications. Please be aware that you will continue to receive transaction-related emails related to products or Services you have requested. Additionally, certain non-promotional communications about us and our Services may still be sent to you, and opting out of those communications is not feasible (e.g., communications regarding our Services or updates to our Terms of Service or this Privacy Policy).

Text Messages: You can opt out of receiving text messages from us by adhering to the instructions in the text message or by contacting us through other means.

"Do Not Track": "Do Not Track" (DNT) is a privacy preference that can be configured by users in specific web browsers. It's important to note that we do not respond to or honor DNT signals or similar mechanisms conveyed by web browsers.

Cookies and Interest-Based Advertising: You have the option to halt or restrict the placement of Technologies on your device, or remove them, by adjusting your preferences as allowed by your browser or device. Nevertheless, please be aware that making adjustments to your preferences may result in our Services not functioning properly. Furthermore, it's worth noting that cookie-based opt-outs are ineffective for mobile applications. However, you may have the option to opt out of personalized advertisements on certain mobile applications by adhering to the provided instructions for Android, iOS, and other platforms.

The online advertising sector offers websites that enable you to opt out of receiving targeted advertisements from data partners and other advertising partners that are part of self-regulatory initiatives. For additional information about targeted advertising, consumer choice, and privacy, you can visit the following resources:

• Network Advertising Initiative
• Digital Advertising Alliance
• European Digital Advertising Alliance
• Digital Advertising Alliance of Canada

These platforms provide valuable insights into managing your preferences for online advertising.

Please be aware that you must opt out separately in each browser and on each device.

Your Privacy Rights: In accordance with the applicable law, you may have the following rights:

• Access Personal Information: You can inquire about your personal information, including (i) confirming whether we are processing your personal information, (ii) obtaining access to or a copy of your personal information, or (iii) receiving an electronic copy of personal information you have provided to us, or requesting us to send that information to another company (also known as the right of data portability).
• Request Correction: If your personal information is inaccurate or incomplete, you have the right to request its correction. In some cases, we may provide self-service tools that allow you to update your personal information.
• Request Deletion: You can request the deletion of your personal information.
• Request Restriction or Object: You may request the restriction of or object to our processing of your personal information.
• Withdraw Your Consent: If you have provided consent for the processing of your personal information, you can withdraw that consent.

Should you wish to exercise any of these rights, please contact us as indicated in Section 15 below. We will handle such requests in accordance with applicable laws.

7. SECURITY OF YOUR INFORMATION

We implement measures to ensure the secure treatment of your information in line with this Privacy Policy. However, it's important to acknowledge that no system is entirely infallible, and we cannot guarantee the security of the information you provide. To the maximum extent allowed by applicable law, we do not assume liability for unauthorized disclosures.

By using our Services or supplying us with personal information, you consent to the possibility of us communicating with you electronically regarding security, privacy, and administrative matters associated with your use of our Services. If we become aware of a security breach in our system, we may attempt to notify you electronically, either by posting a notice on our Services, sending a notification by mail, or through email.

8. INTERNATIONAL DATA TRANSFERS

All information that we process may be transmitted, processed, and stored anywhere in the world, including, but not limited to, the United States and other countries. These locations may have data protection laws that diverge from the laws of your place of residence. Our aim is to protect your information in alignment with the stipulations of relevant laws.

9. RETENTION OF PERSONAL INFORMATION

We retain the personal information we gather, as elucidated in this Privacy Policy, for the duration of your use of our Services or for as long as is essential to accomplish the objective(s) for which it was acquired. This includes providing our Services, settling disputes, establishing legal defenses, conducting audits, pursuing legitimate business objectives, enforcing our agreements, and adhering to applicable laws.

10. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

This Supplemental California Privacy Policy only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information Shopscript has collected about them and whether Shopscript disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

Category of Personal information collected by Shopscript	Category of Third Parties Personal Information is Disclosed for a Business purpose
Identifiers	Service providers, Advertising partners
Personal information categories listed in Cal. Civ Code	Service providers
Commercial information	Service providers
Internet or other electronic network activity	Service providers, Advertising partners
Professional or employment-related information	Service providers, Advertising partners
Influences drawn from other personal information to create a profile about a consumer	Service providers, Advertising partners

The sources from which we collect personal information and our business and commercial purposes for using personal information have been detailed above.

Additional Privacy Rights for California Residents:

“Sales” of Personal Information under the CCPA: As per the CCPA, Shopscript does not engage in the "sale" of personal information, nor do we possess actual knowledge of any "sale" of personal information of minors under 16 years of age.

Non-Discrimination: California residents have the right not to face discriminatory treatment by us for exercising their rights as granted by the CCPA.

Authorized Agent: Only you, or someone legally authorized to act on your behalf, may submit a verifiable consumer request concerning your personal information. To designate an authorized agent, please get in touch with us as described below.

Verification: When you make a request, we will request sufficient information to reasonably verify that you are the person for whom we collected personal information or an authorized representative. This verification may include confirming the email address associated with any personal information we have about you.

If you are a California resident and wish to exercise any of your rights under the CCPA, please contact us as outlined below. We will process such requests in accordance with applicable laws.

11. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

If you are a resident of Nevada, you hold the right to opt out of the sale of specific personal information to third parties who plan to license or sell that personal information. You can exercise this right by getting in touch with us as indicated below, using the subject line "Nevada Do Not Sell Request," and providing us with your name and the email address linked to your account. Please be aware that we presently do not engage in the sale of your personal information as defined by Nevada Revised Statutes Chapter 603A.

12. CHILDREN’S INFORMATION

Our Services are not intended for use by children under 13 years of age (or any other age as mandated by local law), and we do not deliberately gather personal information from children. If you become aware that your child has supplied us with personal information without your consent, please reach out to us as outlined below. If we discover that we have inadvertently collected personal information from a child in contravention of applicable law, we will promptly take measures to remove such information.

13. THIRD-PARTY WEBSITES/APPLICATIONS

Our Services may include links to other websites and applications, and other websites and applications may make reference to or link to our Services. These third-party services are not under our control. We advise our users to review the privacy policies of each website and application they engage with. We do not endorse, monitor, or validate, and are not liable for, the privacy practices or content of such other websites or applications. Sharing personal information with third-party websites or applications is at your own discretion and risk.

14. CONTACT US

If you have any inquiries regarding our privacy practices or this Privacy Policy, or if you wish to exercise the rights specified in this Privacy Policy, please get in touch with us at: hello@shopscript.co